Psychological injuries
Anxiety, depression, PTSD, workplace bullying, stress, distress following workplace incidents and adjustment to injury.
CalmPace Wellness · WorkCover support
Work Injury Support
You don’t have to navigate your recovery alone.
A work-related injury can affect more than your physical health. It can impact your confidence, sleep, relationships, emotional wellbeing and sense of security.
At CalmPace Wellness, we provide psychological support to help you understand your emotional responses, develop coping strategies and work towards recovery following a work-related injury.
What kind of support are you looking for?
Emotional effects of physical injuries
Coping with pain, reduced independence, disrupted sleep, financial stress and changes to your ability to work.
Understanding your WorkCover process
Learn about lodging a claim, medical certificates, insurer decisions, treatment approvals and return-to-work support.
The WorkCover process: step by step
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Step 1 — See your doctor
Seek medical assessment and ask for a Work Capacity Certificate. Make sure it lists all the work-related injuries or conditions you want assessed, including psychological injuries where applicable.
Official guide: Work Capacity Certificate
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Step 2 — Lodge your claim
Submit your workers’ compensation application with the required medical certificate and details about your injury, employment and how the condition developed. Most claims are managed by WorkCover Queensland, but some employers are self-insured.
Official form: Lodge a WorkCover claim online
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Step 3 — Claim assessment
The insurer reviews the information, medical evidence and relevant employment circumstances. It may request further information from you, your doctor or your employer. Most decisions are made within 20 business days, although some claims take longer.
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Step 4 — Treatment and recovery
If your claim is accepted, eligible treatment, rehabilitation and wage compensation may be available. For eligible mental injury claims, some early psychological treatment may also be funded while the claim is being assessed.
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Step 5 — Return to work
Depending on your medical capacity, recovery may involve modified duties, reduced hours, rehabilitation or a gradual return to work in consultation with relevant treating professionals.
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Step 6 — If your claim is rejected or closed
Read the insurer’s written decision and the reasons provided. You may be able to request a review by the Workers’ Compensation Regulatory Service. Review time limits apply, so seek advice promptly.
Official information: Rejected or closed claims
Official WorkCover forms and resources
Make a new claim
Official online application for workers’ compensation.
Work Capacity Certificate
Understand the medical certificate required for a claim.
Manage an existing claim
Check claim status, payment information and correspondence.
Psychological injury information
Learn about mental injury claims, early treatment and recovery.
Rejected or closed claims
Understand possible review options and applicable deadlines.
These links go to official WorkCover Queensland resources.