CalmPace Wellness · Support & Resources

Domestic & Family Violence Support

You deserve to feel safe. You deserve to be heard.

Abuse is not always physical. It can leave you feeling frightened, isolated, controlled, confused or unsure of yourself.

Whatever you are experiencing, you do not have to navigate it alone. Support is available, and you deserve kindness, dignity and respect.

Are you in immediate danger?

Call Triple Zero (000) and ask for Police. If it is not safe to speak, follow the operator’s instructions.

Emergency help Call 000

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Understanding domestic and family violence

Domestic and family violence is not only about physical injuries. It involves patterns of behaviour used to intimidate, control, frighten or harm another person. It can happen in intimate relationships, after separation, and within families.

Physical abuse

Hitting, pushing, choking or strangulation, restraining, threatening physical harm or preventing someone from leaving safely.

Emotional and psychological abuse

Humiliation, insults, threats, manipulation, intimidation, gaslighting, constant criticism and making someone question their reality.

Financial abuse

Controlling access to money, withholding essential resources, preventing employment, taking wages or creating debts in another person’s name.

Coercive control

A pattern of domination through threats, surveillance, isolation, restrictive rules and punishment that takes away someone’s freedom and independence.

Sexual abuse

Any sexual activity without freely given consent, sexual coercion, unwanted touching, reproductive control or pressure to engage in sexual acts.

Technology-facilitated abuse

Monitoring messages, tracking location, demanding passwords, using spyware, threatening to share intimate images or controlling online communication.

Social isolation and family-related abuse

Preventing contact with friends or family, threatening children or pets, using children to exert control, or interfering with parenting and support relationships.

You do not need to experience every form of abuse for your situation to be serious. You do not need visible injuries to deserve support.

Find support — you are not alone

DVConnect

Womensline: 24/7

Free, confidential crisis counselling, safety planning, emergency transport, refuge accommodation referrals and practical support for people experiencing domestic and family violence in Queensland.

Womensline: 1800 811 811
Mensline: 1800 600 636

Mensline operates 9am–midnight, seven days a week, supporting men experiencing or using violence.

Call Womensline Visit website

The Women’s Centre

A welcoming, supportive service in Townsville for women experiencing distress, domestic violence, sexual assault, homelessness and other difficult life circumstances. Offers information and pathways to specialist support.

(07) 4775 7555
118 Charles Street, Aitkenvale, Townsville

Call Centre Visit website

DVNQ

Specialist domestic and family violence support in Townsville and North Queensland, including crisis advocacy, safety planning, court support, help with Domestic Violence Orders, counselling and referrals to safe accommodation.

(07) 4721 2888
263 Ingham Road, Townsville

Monday–Friday, 8:30am–4:30pm. Walk-in support available.

Call DVNQ Visit website

What if I’m not ready to leave?

Some people are not ready to leave an abusive relationship. Others may be unable to leave because of financial circumstances, children, housing, fear, immigration concerns or emotional attachment.

You deserve support whether you stay, are considering leaving, or have already left.

Leaving can sometimes increase danger. You do not have to make a decision today. A domestic violence specialist can help you understand your options and develop a personalised safety plan.

If it is safe to do so, consider speaking with a trusted person, identifying somewhere you could go in an emergency, and seeking professional advice about protecting important documents, children, pets and access to money. Avoid making changes that could alert someone monitoring or controlling you.

If you have experienced strangulation or choking, seek urgent medical assessment even if there are no visible injuries.

Additional confidential support

A message from CalmPace Wellness

Your story does not end with what you have experienced.

You may be feeling frightened, exhausted, confused or uncertain about the future. You may have spent a long time putting other people’s needs before your own.

You deserve to be treated with respect. You deserve relationships where you feel safe, valued and free to be yourself.

Healing does not have a deadline. You can begin with one small step, at your own pace.

At CalmPace Wellness, we believe in supporting survivors with compassion, dignity and without judgement.

You matter. Your safety matters. Your future matters.